Frequently Asked Questions: Waivers & Deferrals for Loan Instalments
Over the past few weeks many of you have reached out to us to voice your concerns and to shed light on the personal challenges you now face due to the ongoing local situation surrounding Covid-19.
We know that many of you may be experiencing a temporary pause in employment as well as a reduction in your household income, as a result of the National stay at home measures implemented by the Government of Trinidad &Tobago.
Covid-19: Frequently Asked Questions
At Works Credit Union, we recognize the profound impact the ongoing situation regarding COVID-19 is having on our nation. We would like to take this opportunity to reassure our members that we are doing everything we can to assist and serve you at this time.
Changes to Internal Operations during the COVID-19 Pandemic
Dear Valued Members,
In an effort to minimize the Coronavirus (COVID-19) threat, Works Credit Union is pro-actively taking measures to preserve the safety and health of both members and employees. While you can expect changes to our current business and member management processes as the situation develops, you can be assured that we will take every precaution to ensure that your service levels are not unduly disrupted.
Temporary Suspension of Remote Deposit Facility
Members are advised of the temporary suspension of our Remote Deposit Facility as our service providers, Paywise, will be terminating the agreement with NLCB through which the service is currently being accessed over concerns with FIU compliance requirements.